VOTING RULES AND FREQUENTLY ASKED QUESTIONS
Viewers must note that all of the following rules and procedures are subject to change at the sole discretion of Nashville Star Productions, Inc. ("Producer"). Please read these rules carefully, since certain voting rules and procedures have changed from last season.
1) How can I place my vote for my favorite "Nashville Star" performer?
Voting is simple and easy. To vote, simply watch the performers of "Nashville Star" perform on the show, starting Thursday, January 11. After each episode (except for the final episode, in which the winner will be announced), you may vote for your favorite singer performing in that episode, by telephone or online. Please note that you must be 13 years of age or older and a legal resident of the United States to vote.
To vote by telephone: Each of the competing performers in each episode will be assigned his or her own toll-free number, which will be read and displayed on the show. Choose your favorite performer and be sure to write down his or her toll-free number. The telephone voting lines will be opened for a maximum of three hours after each episode, commencing at the end of the cable broadcast of the show in each time zone. Simply dial the toll-free number and place your vote for your favorite performer during the three-hour voting window after the show.
To vote online: You may also vote for your favorite performer online by going to http://nashvillestar.usanetwork.com. When you go to that web address, you will be asked to register, and then you will be permitted to vote. The online vote will be open commencing at the end of the Eastern Time Zone (ETZ) broadcast of the show and ending three hours after the end of the Hawaii Aleutian Time Zone (HATZ) broadcast of the show. Hawaiian Aleutian Standard Time (HAST) is three hours earlier than Pacific Standard Time and six hours earlier than Eastern Standard Time.
For more information regarding time zones, see www.timeanddate.com. Unless you know what time the show is being broadcast in the HAST time zone, however, it is recommended that you cast your vote within two hours after the show ends in your own time zone.
2) Can everyone vote?
Anyone calling within the Continental U.S., Hawaii and Alaska can cast their vote by telephone for their favorite performer. However, voting is currently limited to 10 calls per originating telephone number, which simply means that when dialing from one telephone, there is a current limit of 10 calls allowed. The Producer reserves the right to change the limit on the number of calls that may be made from each originating telephone number, in the Producer's sole discretion. Any such change will be available at http://nashvillestar.usanetwork.com.
Anyone with a valid e-mail address may vote for his or her favorite performer online. However, voting is currently limited to 10 votes per e-mail address, which simply means that when voting online, there is a current limit of 10 votes per e-mail address allowed. The Producer reserves the right to change the limit on the number of votes that may be made from each originating e-mail address, in the Producer's sole discretion. Any such change will be available at http://nashvillestar.usanetwork.com.
3) How much does it cost to vote for my favorite "Nashville Star" performer?
All calls made from a standard landline telephone to the performers' voting lines are toll-free. However, charges such as airtime and any applicable roaming and long distance fees may apply if you choose to use your cellular/wireless phone. We recommend that you contact your local cellular phone provider to find out all costs that you may incur.
There is no charge to vote for your favorite performer online; however, charges from your Internet service provider may apply. We recommend that you contact your Internet service provider to find out all costs that you may incur.
4) When can I vote for my favorite "Nashville Star" performer?
All voting telephone lines for "Nashville Star" will be open by the end of the show. Voting telephone lines will only stay open for three hours and are subject to time zone restrictions. Check your local listings for air dates and times and read the information regarding voting time limits set forth below. If you dial the toll-free number before the voting lines have been opened or after the voting lines have closed, you will hear either a busy signal or some other message from your local phone company. You may also hear a busy signal if your local phone company is flooded with calls. Remember, hearing a busy signal will NOT count as a vote.
You may vote for your favorite performer online, at http://nashvillestar.usanetwork.com, beginning at the end of the ETZ broadcast of the show and ending three hours after the end of the HATZ broadcast of the show.
5) Can I use my cell phone to vote for my favorite "Nashville Star" performer?
You may elect to use your cellular/wireless phone to vote for your favorite "Nashville Star" performer. However, the call may not be toll-free, and airtime and applicable roaming or long distance charges may apply.
All telephone voting is also subject to applicable time zones. Therefore, should you choose to use a cellular phone or wireless phone to place your vote, and you are located in a different time zone from your cell phone number, the Producer will accept or reject your vote based on the time zone applicable with respect to your cellular phone area code.
For example, if you live in Nevada and have a Nevada cell phone area code, but place your vote from New York City during the New York City three-hour voting window, you will be voting outside of the Pacific time zone voting window, your vote will not be accepted, and you will hear a busy signal. In such event, it is recommended that you try calling again from a landline during the Eastern Time zone three-hour voting window.
6) What should I do if I can't get through to the lines or if all I get is a busy signal when I call?
At times, you may hear either a busy signal or some other message from the local phone company even though the telephone network is designed to handle a very large volume of calls simultaneously. This may occur right after the show has aired, or if you are calling outside the three-hour voting window.
If you can't get through and you are certain that you are not calling outside your three-hour voting window, then we recommend that you remain patient and try your call again. The busy signal or message may simply mean that your local phone company has been flooded with calls. If the problems persist, we recommend that you contact your local phone company. Alternatively, you may vote online at http://nashvillestar.usanetwork.com.
7) How do I know my vote has been placed when I vote by phone?
Remember, telephone voting is open for only three hours. If you place your vote during the three-hour window in the appropriate time zone applicable to the phone number from which you are calling, you will hear a pre-recorded message thanking you for your vote.
If you place a call outside the voting window, you may not be able to get through or you may hear or receive a pre-recorded message to that effect, and your vote will NOT count. If you place more than 10 calls from one particular telephone number, your excess calls will NOT count as a vote. The Producer reserves the right to change the limit on the number of calls that may be made from each originating telephone number in the Producer's sole discretion. Viewers will be notified of any such change on this website and/or during the broadcast of the show.
8) How do I find out the results of my voting?
The results of the vote will be announced in the episode of "Nashville Star" airing on the Thursday following the voting period. However, remember to check your local listings for precise air times and dates.
9) What is power dialing, and what is being done to protect against it?
Power dialing occurs when individuals unfairly influence the outcome of the voting system by generating significant blocks of votes using technical enhancements. The Producer will have in place monitoring procedures designed to prevent this type of occurrence on "Nashville Star." If the Producer and USA Network believe, in their sole discretion, that power-dialing votes were made, they reserve the right to remove these votes from the final tally.
10) Can I use a pay phone to place my vote for my favorite "Nashville Star" performer?
Voting from pay phones will not be allowed and will be blocked. To vote for your favorite performer, we recommend that you use a standard landline telephone or a cellular/wireless telephone. If you decide to use your cellular/wireless telephone, charges may apply.
Disclaimer:
Must be 13 years of age or older and a legal resident of the United States to enter. Online votes will be declared made by the authorized account holder of the e-mail address submitted at time of the vote. The Producer and USA Network ("Administrators") shall have the right to void any vote that appears, in Administrators' sole discretion, to be an automated or duplicate vote and/or any other "hack" violating the voting rules or otherwise interfering with the administration of the vote. Administrators reserve the right in their sole discretion to withdraw the transmission of, or otherwise disregard, any such vote and/or permanently disqualify from any promotion any person it believes has intentionally violated these voting rules. Moreover, Administrators may, in their sole discretion, terminate the competition and voting at any point and declare a winner based on the votes up to that point, if it appears to Administrators in their sole discretion that the voting process has been so distorted by hacking or other interference that the results would not reflect actual valid votes should the competition and/or voting continue. In addition, Administrators may, in their sole discretion, void votes from certain area code(s) in connection with any episode of "Nashville Star," if such episode is not aired in its entirety by the local USA Network service provider broadcasting such episode in the locality of such area code(s) (the "Affected Locality"), due to pre-emption for breaking news or other programming or due to technical difficulties, and if Administrators believe that including such telephone votes would unfairly affect the number of votes cast in the Affected Locality for any performer whose performance was not included in such broadcast; however, all valid votes cast in the Affected Locality by means of on-line voting will be included in the vote computation. Administrators and their respective officers, directors, employees, subsidiaries and affiliates assume no responsibility for: (1) any injury or damage to any person's computer relating to or resulting from entering or downloading materials or software in connection with this vote; or (2) telecommunications, network, electronic, technical or computer failures of any kind; or (3) inaccurate transcription of voting information; or (4) errors in any promotional or marketing materials; or (5) any human or electronic error in connection with the voting and/or tallying of the votes; or (6) votes that are stolen, misdirected, garbled, delayed by computer or telephonic transmissions, lost, or late.
The prize awarded to the winner of "Nashville Star" on-air is subject to the terms, conditions, rules and qualifications of that program.
