USA Network will be pleased to offer closed captioning on Full Episodes of USA programs made available online and through mobile apps. This will begin later in 2012 with the launch of a new closed-caption-enabled video player; at that time, closed captioning will appear only on Full Episodes, not on short-form video clips. Programs with closed captioning will have a "CC" icon in the player controls. Just tap to enable or disable.

To report an issue or concern regarding closed captioning on USANetwork.com, contact us at closedcaptioning@usanetwork.com

Please detail your issue or concern by providing the following information:

  • - Name of the program
  • - Description of the issue (e.g., missing captions on a particular episode, captions cut off, timing is off)
  • - Website or application where you viewed the program
  • - Approximate time and date that the issue occurred
  • - Your name and contact information including mailing address, email and phone number

Written complaints concerning captioning on USA Network programs made available online or through mobile apps may be sent to:

Margaret Tobey
Vice President Regulatory Affairs
NBCUniversal
300 New Jersey Ave. NW
Washington, DC, 20001-2030

Phone: 202-524-6401
Fax: 202-524-6411
IPCComplaints@nbcuni.com

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For complaints regarding closed captioning of on-air USA Network programming, please include the following information:

  • - Your Name
  • - A contact telephone number for you
  • The location where you live (city and state)
  • - Approximate time and date that the issue occurred
  • - Your television provider