Oleg, Michael's landlord, asks him to help his best waitress Cara, who stopped showing up to work after receiving threats against her life. Michael sees it as a golden opportunity to live rent-free for a few months, until he finds out that a Colombian cartel is involved. Cara was the only witness to a brutal beating, and visually ID'd the attacker, Alvaro DeSantos, for police. She's been receiving "anonymous" death threats ever since and the cops are providing no protection. Michael tries to help Cara escape Miami but her seventeen-year-old daughter's reluctance to leave her life behind makes that very difficult. Michael must turn the cartel against DeSantos in order to keep mother and daughter alive and safe in Miami. Meanwhile Michael makes contact with an old spy friend of his who is in town attending a conference under diplomatic cover. This man is his key to obtaining privileged information concerning his burn notice and Michael isn't afraid to use a little blackmail to get it. In the end, Michael saves the lives of a desperate mother and daughter and obtains his first concrete lead: the tracking number from his burn notice.